Without a model number i can t give you a specific answer but if you have a maytag mah style front load washer the door can be unlocked by pulling the release cord located in the dispenser area.
Maytag centennial washer door locked.
Inspect the door lock for damage.
You ll need to remove the top panel to release the door lock and replace the latch assembly if it won t unlock.
If that doesn t work leave the washer plugged in for 20 minutes and it should unlock.
This washer has sensors that detect the water supply and requires both hoses to have water going to the water valve.
If door cannot be locked the washer goes into pause mode and a code is generated.
The lid lock is a default feature of your maytag front loading and top loading washer to prevent opening the appliance while the cleaning cycle is in progress.
So the first thing you ll want to do is just unplug the washer for 60 seconds and see if the latch will reset.
The door lock secures the washer door shut during operation.
The door lock can fail either mechanically or electrically.
Pausing the wash cycle is how it can be disabled.
If it does not detect both water supply hoses are turned on the control detects a problem with the water pressure sensor.
The lid will lock and the machine will enter a pump out mode for 8 minutes.
At the start of a cycle the washer attempts to lock the door 6 times.
Door not completely closed due to interference.
Their has been a issue with newer washers including this one here s a simple easy way to bypass the lid lock good luck and please don t stick your hand in th.
See the first image below.
This is a guide about unlocking the door on a maytag front load washer.
First try to just unplug the washer for 60 seconds to see if the electronics will reset.
You will have to remove the dispenser bezel trim to access the cord to pull it to open the locked door.
Once the washer door is closed the washer can begin operating.
Ok so it sounds like your door lock may have failed.
If the door lock is damaged or does not latch properly replace it.
If the door lock is defective the washer door will not latch properly.